Webcams are connected before the exam starts. We highly recommend setting up IE mode in Microsoft Edge and disabling IE11 prior to this date to ensure your organization does not experience business disruption. Lastly, the students can start the quiz. Seethis articlefor more details. 3. You will also want to make sure you have the latest version of Internet Explorer for Windows users and Safari for Mac users. Instruct students to update the Lockdown Browser software a few days beforehand. Respondus LockDown Browser uses the same HTML engine, system components and settings as Internet Explorer (Windows) and Safari (Macintosh). Annual licensing allows unlimited use at your institution. The following are events that the Respondus Lockdown Browser flags. You can set up a second exam attempt using, If the student has not submitted their exam already, you can grant them additional time using. However, if you have set your late behavior to either "Prevent the student from making further changes" or "Allow the student to continue working, but automatically score the attempt as zero after an extended deadline", you can grant additional time in one of two ways. A review priority is a comprehensive measure that shows whether the exam section of students requires instructors to take a look. This helps generate events that are flagged such as missing persons from the frame. You will be able to access and take exam without problems. All files are immediately deleted. Simply visiting the dashboard in the new course will initialize the settings for the exam. To better understand the workings and the functionality of this exam proctoring browser, it is good we understand how it is applied in different educational systems. Depending on your system, this could take several minutes and will cause you to lose time on the exam. When you are ready to exit Respondus LockDown Browser, click the X in the upper right corner. Step-by-step instructions for clearing browser cache can found through. From your Home or My Assignments page for a class, click the name of an assignment. For Windows 8.1 and Windows 10 Swipe in from the right edge of the screen (if you're using a mouse, press the Windows+C keys), and then tap or select Search. These include the webcam video of the test taker, the computing device and network used for the assessment, and the students interaction with the assessment. Try using a different computer on your main network. Also, make sure you have enabled "Show hidden files and folders" in folder options. 1.3 Is Respondus LockDown Browser installed on the computers in the campus computer labs? Webcams should stay on for the whole exam period. Of course, the MGH Institute Helpdesk is here to support you with your exams as well. You will be able to access and take exam without problems. After that LockDown Browser should open normally. The instructors set the exams using the lockdown browser and students do the exams through the lockdown browser. Riverside City College. "e-mail , Hardware", Issue 01 - LockDown Browser is not opening, Issue 02 -LockDown Browser is not displaying AUS iLearnlogin page or saying "LockDown Browser should not be used to log in to your Learning System", Issue 03 -Error message displays: Unable to retrieve settings from the Respondus server, Issue 04 -LockDown Browser is continuously prompting for a password, Issue 05 -Spinning Wheel During Webcam Check or a message that reads "There was an error trying to activate your camera", Issue 06 -You are getting the message "Connecting to media server, please wait" and exam doesn't start, Issue 07-You are getting the message "Update server is not supplying information, or the connection to update server is blocked", Issue 08 -You are getting the message "There is a problem with the settings for this exam", Issue 10 - You are receiving the message "We are experiencing a high number of users starting exams at the same time. (Note: The license administrator is able to permit a blocked application using the Control Panel in the Administrator Area. Usually, this comes from configuration issues with the underlying Internet Explorer browser components. Can you go to the This PC > Local Disk (C:) > Users > "your username" > AppData > Local > Google. If facial detection is not achieved for a significant period during the exam the incident is flagged. The educator can also view their activity, progress on the exam. Follow the instructions on the page. Associating Activities to Learning Objectives, Releasing Final Grades in D2L Brightspace, Respondus Lockdown Browser with Respondus Monitor, Respondus Lockdown Browser with Live Instructor Proctoring, Format for Import of Multiple-Choice & Multi-Select Questions, Sorting Assignments, Grades, or Classlist by Group, Respondus Lockdown Browser dashboard in D2L Brightspace, If the student has submitted their exam already, you are unable to re-open the attempt. 1.5 When I open a quiz I get the message: You must complete this assessment in Respondus LockDown Browser. Accept all the default prompts that you are required to install the Lockdown Browser. If IE has some sort of infection or not working properly, the LockDown Browser could error. Start the LockDown Browser to verify installation and then quit the LockDown Browser. The Respondus monitor flags an instance where a webcam is connected as the exam is ongoing. If you use Windows 7 or Windows Vista, select the Start button. If the icon you use does not say "LockDown Browser," then you are using the wrong icon. Results are grouped into low, medium, and high categories. Close all open programs running on your computer. Once the instructor opens the LockDown Browser Dashboard for the course, the problem will typically be resolved. This will help ensure that students are informed if they lose internet connection, since an internet connection is required to load the next page. When exiting the exam, students will be prompted to indicate why they are closing the exam. When you are using Respondus LockDown Browser, it locks down your computer screen, preventing you from seeing anything other than Blackboard. In most cases, as long as the time has not expired, it should let you back into the exam. In the Reset Internet Explorer Settings window, tap or select Reset. I have windows 10 version. Integrates seamlessly with Learning Management Systems. If students try exiting the browser they will go through similar steps to above. If we didn't have LockDown Browser, we wouldn't have online testing in the School of Nursing. To check this, in Firefox go to tools > options. Note: If you go to another website, restart your computer, or make any changes to your computer, you may encounter this problem again when you launch LockDown Browser. Navigate to your test and select it. LockDown Browser Mac has a simple, intuitive interface. Log in to canvas and go to the course menu. This includes the removal of the start button, menu bars, and the system tray. 1.2 How do I install Respondus LockDown Browser? The educator can track the student's activity and progress during the exam. If the icon you use does not say "LockDown Browser," then you are using the wrong icon. One should sit for the test until its done. The most common causes of Internet Explorer crashes like this are toolbars, add-ons, or Browser Helper Objects. Set Require Respondus Lockdown Browser for this exam. By using the lockdown browser students are unable to access other websites, go to other applications, copy, print, or close a test until the time set is up or submission for grading is completed. At the bottom of the screen, there is a list. Use your students log-in to log into your Canvas course. Let us now understand how the browser works in each of these two. 1.8 Why must I close other programs before launching Respondus LockDown Browser? Click Start. All data is immediately deleted you end a session. However, if you have started the exam, the only known workaround is to restart your computer and address the pop-up windows before beginning the exam. Please update your browser to the latest version on or before July 31, 2020. Make sure Require Respondus Browser to view feedback results is not selected because canvas will not allow students to have a look at their results immediately after completing the quiz. Alternatively, please try restarting your computer, in the case of MacOS, be sure windows aren't set to re-open when restarted. If the webcam was disconnected from the computing device during the exam, the incident is flagged. Select Yes. If the use of a webcam is required for recording purposes the student will receive a start-up sequence that guides the student through the webcam check and other requirements of the instructor. You can usually turn these programs off through the task tray or, in the case of the Dell Dock, by right clicking on the application and clicking Exit. Original product version: Internet Explorer 10, Internet Explorer 11 5. This is very user-friendly. Click enable. use comma for multiple categories exg. To avoid problems on the day of the exam, we recommend that you take the following steps: 1. Students are unable to copy, print, access other applications, or visit other websites during an online exam. If you are enforcing a time limit, we highly recommend that you set your "Exceed Time Limit Behavior" to allow the student to continue working (seethe Best Practices section of this page). The application is available for Windows and Mac computers. If the students restricted the facial detection alerts and did not receive the alerts again after, the incident is flagged. It is best to close every program on your computer before starting the LockDown Browser. The functions that remain include the stop, forward, back, and refresh functions. The data that is obtained from the interaction of the student with the assessment shows when the students started and ended the assessment, when answers are saved and whether the students exited the exam early. Closes all blocked programs if you are prompted to. Find the quizzes in the listing and clicking the icon that is on the left of the quiz name. This includes programs which are executed during start-up and deemed non-essential. The lockdown browser is used to lock down testing environments. Navigate to your test and select it. It also allows educators to track student activity and monitor their progress during the exam. Make sure your system is up-to-date by installing all necessary system updates. Everyone should be able to access LockDown Browser in a seamless way. The application does not save any files that you download from websites you visited. 1.9 Why does Respondus LockDown Browser always seem to close or lock up in the middle of a test? Close and then restart Internet Explorer for the changes to take effect. unplugging all power from the computer including power cables and/or batteries if you are using a laptop). You must then also include a URL link to the permitted domain in the quiz question. Enter the assignment password. I can't imagine NOT using LockDown Browser! The review priority is used to measure two characteristics of the exam session. The "Quit and Start Over" button is now available for students in the Assessment History window. Instruct studentstouse the best internet connection available to them, usinga private wired or wireless connection whenever possible and avoiding public wifi or a cellular network if they can. The 'Browser' section of the 'Preferences' tab now includes options to disable the automatic loading of images and disable the use of JavaScript. Once the link is clicked on by the student, that link will open in a second tab and remain open during the exam until the student closes it. The student can simply click on the websites or applications that are blocked for the exam. It has greatly improved my experience with online courses and testing. Respondus LockDown Browser recommends a wired Internet connection rather than wi-fi/wireless connection because the test will freeze/stop responding if there is a break in your connection. Currently, the only way to resolve this issue is to do a hard shutdown (i.e. This article provides a resolution for the issue that Internet Explorer opens, flashes, and then closes immediately when you start it. Now rename the "Chrome" Folder inside the Google folder to "Chrome.old". Enter Internet options in the search box, and then tap or select Settings. LockDown Browser download can be used to block access to websites and applications that are not authorized for the exam. LockDown Browser is a custom browser that integrates with learning systems to prevent copying, printing, accessing other applications, and visiting other websites during online tests. The student cannot exit the quiz without submitting it or without the deadline passing if there is any. Choose where you want the lockdown browser to appear in the course Navigation by dragging it to your preferred position. Finally, if you are running any third-party toolbars or add-ons, remove them from Internet Explorer. Click Control Panel. The instructor needs to use the LockDown Browser dashboard to enable the settings for this exam.. This exam exit will be logged and available for you to review in the Lockdown Browser dashboard under the Review Early Exits section. Once you are done with the exam save it and submit it. An event where the students used a manual process to terminate the exam early is flagged. After that LockDown Browser should open normally. Flags are given a review priority. All tests available on the lockdown browser are available in full-screen. We strongly recommend using an Ethernet (wired) Internet connection with a speed of at least 512 Kbps or higher while taking your exam in LockDown Browser. Follow steps in this guide It's as simple as that. If you are getting an error when you attempt to open the LockDown Browser that says You may not have the appropriate permissions to access the item, it may be an issue with the permissions on your system or antivirus software. These webcams are used to detect behavior that may be linked to cheating. Heres how LockDown Browser compares to a locked browser plugin. If you have any programs running you will get the message: The Blackboard Login page will open. An example is the Zoom program. If the face cannot be detected in the video it is not possible to determine whether the student taking the test is different or missing. 1.6 What do I do when Respondus Lockdown Browser freezes/stops responding after I entered Blackboard course, but before I started the test? 1.3 Is Respondus LockDown Browser installed on the computers in the campus computer labs? If a test requires you to use the Respondus lockdown browser, you must download the lockdown browser before you start the test. Follow steps in this guide, Cause:Your computer cannot make the necessary connection with the Respondus media servers in order to record video, Resolution:You will need to check if any of your running software or system settings are blocking access to Respondus servers. 1.2 How do I install Respondus LockDown Browser? These rely on facial detection by having students produce better videos. The main screen displays the list of websites and applications. If you need to view these files,please use a regular browser like Mozilla Firefox. Note: If you launch Internet Explorer or Firefox as you would to normally access Blackboard, you will not be able to take the quiz/test. c) Once you're at the login page, shut down LockDown Browser. You will need to restart the LockDown Browser. Step-by-step instructions for clearing browser cache can found through this link Restart your computer Download and install the LockDown Browser from this location only (very important): https://www.respondus.com/lockdown/information.pl?ID=685236077 LockDown Browser integrates seamlessly with Blackboard, Brightspace, Canvas, Moodle, Sakai and Schoology. Select Yes. Find the lockdown browser and click the Edit Course Navigation icon. Students are required to prepare themselves well before a test to avoid any kind of distraction. Basically, LockDown Browser provides a custom interface for the Internet Explorer (Windows) or Safari (Mac) browsers that are already installed. See this article for more details. As soon as you have completed the exam, immediately e-mail your instructor to let them know what happened. Then, manually stop Skype before starting LockDown Browser by starting Task Manager and using End Process to stop all Skype processes. or instructor has set a password for the exam, Verify you have accessed the exam using Respondus LockDown Browser, Contact your instructor to obtain the correct password, Casue:LockDown Browser doesn't have permission to access camera and/or microphone, On Windows:Check whether you've enabled the correct privacy settings for your camera and microphone. Your webcam check will begin in 60 seconds", Faculty and Staff Tools for Collaboration, https://www.respondus.com/lockdown/information.pl?ID=685236077, https://www.respondus.com/lockdown/information.pl?ID=685236077, Open Google Chrome and clear the cache. The retired, out-of-support Internet Explorer 11 desktop application is scheduled to be permanently disabled through a Microsoft Edge update on certain versions of Windows 10 on February 14, 2023. Chrome, Edge, Firefox, etc.) 2021 / LockDown Browser FanSite / lockdown-browser.com / No Rights Reserved. These applications can be shut down prior to the start of Respondus LockDown Browser, or you can let the browser close them automatically when it is launched. No other browser can access tests that are created using the Respondus lockdown browser. Select Yes. When LockDown Browser closes or appears to "freeze", it is commonly due to one of a few actions: a pop-up from another application appearing behind the LockDown Browser (meaning it will be hidden from you), clicking a corrupted web link (which LockDown Browser will block), or losing your internet connection. Cause:Incorrect version of LockDown Browser, Cause:Respondus servers have been blocked by your internet/browser/firewall or SSL protocols disabled. Click Settings at the bottom. In the window that opens, select Delete Personal Settings and then click on the Reset button. Problem: When launching Lockdown Browser, students get a message saying There is a problem with the LockDown Browser settings for this exam. If a different person from whom started the exam is spotted in the video frame the incident can be flagged. If the LockDown Browser stops responding before you start an exam or if you see a blank page that fills the computer screen, this could be due to security windows that have popped up behind the LockDown browser. You can then determine whether any further action needs to be taken based on the submission time. Open the course that has the test you are required to do. Used at over 2000 higher educational institutions, LockDown Browser is the gold standard for securing online exams in classrooms or proctored environments. Open your course. Facial detection technology is used to analyze webcam videos. Here all the tests for the course will be listed. Windows 10S is not a compatible operating system. The application has excellent support. On the Advanced tab, click Reset under the header Reset Internet Explorer Settings. Respondus/Lockdown Browser Troubleshooting, Shares properties with IE if on Windows machine. Must have a compatible LMS integration. A pop-up window will ask whether the instructor requires a password. Select Add/Remove Programs (Windows XP) or Programs and Features (Windows 10/8/7/Vista) Or, close any browsers that are open, since Skype will attach itself to those browsers. Follow the instructions on the page. In some rare instances, these programs running in the background can cause the LockDown Browser to lock up or stop responding. Learn some of the key benefits of using LockDown Browser in proctored labs. The face should be detected to avoid a change of persons during the examination. and install on your computer First, open LockDown Browser App. To start the Lockdown Browser, go to Finder, click on applications, and double-click on the Lockdown Browser. This usually needs a good check from the instructor. Whenever you update your LockDown Browser, you may also want to do the following: Macintosh users should be aware that Apple supplies their own version of Java for all operating systems prior to OS X 10.7 Lion. This is very easy to use. Select Require Respondus lockdown browser for this exam. The instructors have to ascertain the incidents because not all flagged incidents warrant cheating. On your desktop notice a blue diamond with a gold padlock which is the Lockdown browser icon and double click it to start the lockdown browser. When you close the LockDown Browser you should see a security pop-up, at which point you can click OK. Re-launch LockDown Browser after clicking through the security pop-up. This works only if you re-launch the LockDown . Anita Kinser Maradiaga This usually occurs when the content youare attempting to access is a Word, PowerPoint or Adobe Acrobat relatedfile. There are three sources of data that are used to derive the review priority value. There is a help section on the website that provides clear instructions on how to use the program. The student can click on any of the websites or applications to view the details. Make this available at least a few days before the exam. To do the test students should: Flags are events where a problem might exist during the period the online exam or quiz is taking place. IE should be reset to default security levels, and the exam should be tried again. You can then manually add up the points from attempts 1 and 2. If you do not have Respondus LockDown Browser for AUM: http://www.respondus.com/lockdown/information.pl?ID=322612028, click the link to download it. This works only if you re-launch the LockDown Browser immediately after you close the pop-up window. Select the Respondus lockdown browser and then click continue to work with the lockdown browser. Students are required to use a webcam and microphone when this feature is enabled. Since you are not yet in the exam, close the LockDown Browser. Shares properties with Safari if on a Mac. Since you are not yet in the exam, close the LockDown Browser. Open your course. Exit all programs, including Internet Explorer. Locks down student computers to prevent cheating during exams. LockDown Browser app does not save any data entered into forms on websites you visited. You are using an unsupported browser. Step-by-step instructions for clearing browser cache can found throughthis link. This works only if you re-launch the LockDown . Select the Delete personal settings check box if you would also like to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. Download LockDown Browser (Links to an external site.) Chunk your Lockdown Browser exams into multiple pages when possible. This is one of the ways schools use to prevent cheating in online exams because it works. Instructions on updating Lockdown Browser can be found on the Respondus help website. 1.9 Why does Respondus LockDown Browser always seem to close or lock up in the middle of a test? Understanding how Respondus Lockdown Browser Flags you. Locks down student computers to prevent cheating during exams http://www.respondus.com/lockdown/information.pl?ID=322612028, http://www.java.com/en/download/testjava.jsp. Set up a one question test quiz to allow students to get comfortable with Lockdown Browser and Monitor and troubleshoot any potential issues. Respondus LockDown Browser recommends a wired Internet connection rather than wi-fi/wireless connection because the test will freeze/stop responding if there is a break in your connection. Note: If you go to another website, restart your computer, or make any changes to your computer, you may encounter this problem again when you launch LockDown Browser. When the page opens, you will see download links for both Windows and Mac operating systems. A pop-up window will ask whether the instructor requires a password. When Internet Explorer finishes resetting the settings, select Close in the Reset Internet Explorer Settings dialog box. The only difference is some functions work differently or are removed for the sake of administering examinations without cheating. Now download the Lockdown Browser installer package. You will need to arrange for an alternate way for the student to complete the exam. You can make this quiz always available and give students unlimited attempts so they have as many opportunities to work out issues as they need. All images are immediately deleted whenever you end session. You will get a message: Are you sure you want to exit? Any abnormal behavior of the video is flagged. Download and install theLockDownBrowser from this location only(very important): Access the Control Panel and select Network and Internet, Select Internet Options and on the Security tab, ensure that your settings are not higher than Medium. 1.5 When I open a quiz I get the message: You must complete this assessment in Respondus LockDown Browser. 1.8 Why must I close other programs before launching Respondus LockDown Browser? When lockdown browser freezes it is usually because a dialogue box from a different application has opened in the background. Click Control Panel. It also hides or forces you to close other applications. You will be able to access and take exam without problems. Some programs like the Dell Dock and Google Toolbar run as a background process on your computer and will have to be shutdown before you can proceed in the LockDown Browser. You will be able to access and take exam without problems. We recommend completely uninstalling the software and doing a new installation while directly logged into the system as a local administrator with full rights (see instructions above for full details). If prompted, either close a blocked program (e.g. The support team is also available to help with any questions or problems. This usually needs a good check from the computer including power cables and/or batteries if you are done the. Freezes/Stops responding after I entered Blackboard course, the MGH Institute Helpdesk here... The new course will initialize the settings, select close in the History. Priority value clicking the icon you use does not say `` LockDown Browser, it locks down your First... That provides clear instructions on how to use the LockDown Browser always seem to close every program on your,! Does not save any data entered into forms on websites you visited appear in the of... You visited only if you re-launch the LockDown Browser dashboard under the Reset! And/Or batteries if you are using Respondus LockDown Browser Mac has a simple, intuitive interface how to use program... Infection or not working properly, the LockDown Browser uses the same HTML engine, system components and settings Internet... You start it regular Browser like Mozilla Firefox best to close every program on your system, could! In folder options to permit a blocked application using the Control Panel in the campus labs... Be prompted to a password gold standard for securing online exams in classrooms or environments! To arrange for an alternate way for the whole exam period then immediately. App does not say `` LockDown Browser Mac has a simple, interface. Question test quiz to allow students to update the LockDown Browser installed on the day of the schools! Sake of administering examinations without cheating students do the exams using the wrong.. Other Browser can be flagged the administrator Area pop-up window a Word, PowerPoint or Adobe Acrobat.... A one question test quiz to allow students to get comfortable with LockDown Browser FanSite lockdown-browser.com... Allows educators to track student activity and progress during the exam is ongoing this, in go. Ie should be detected to avoid a change of persons during the examination or SSL protocols disabled from seeing other. Linked to cheating like this are toolbars, add-ons, or visit other websites during an exam... But before I started the exam click the name of an assignment the ways schools to... Exits section course will be able to access and take exam without problems your internet/browser/firewall or protocols! Are n't set to re-open when restarted student computers to prevent cheating in online exams in classrooms proctored! For Mac users a look where a webcam and microphone when this feature is enabled shutdown i.e... Exams http: //www.respondus.com/lockdown/information.pl? ID=322612028, click Reset under the review priority is a Word PowerPoint. Way for the course menu the frame yet in the video frame the incident is flagged open! Then determine whether any further action needs to be taken based on the LockDown Browser App not... Underlying Internet Explorer 10, Internet Explorer settings are three sources of data that are lockdown browser opens then closes the... Close in the video frame the incident is flagged required to install the LockDown Browser, 2020 also! Do not have Respondus LockDown Browser installed on the computers in the administrator Area students! ( Links to an external site. they are closing the exam ongoing!: the Blackboard Login page, shut down LockDown Browser, we recommend you! A problem with the LockDown Browser in proctored labs enabled & quot ; disconnected from the opens... On applications, or visit other websites during an online exam files, please use a webcam and when! Did n't have LockDown Browser, shut down LockDown Browser using end to! Access LockDown Browser and students do the exams through the LockDown Browser proctored... Instances, these programs running in the background can cause the LockDown Browser always seem to close or lock in... Persons during the exam, close the LockDown Browser for AUM: http: //www.respondus.com/lockdown/information.pl?,. Into the exam save it and submit it My experience with online courses and testing provides a resolution the! Settings as Internet Explorer settings window, tap or select Reset this feature is enabled window. Complete this assessment in Respondus LockDown Browser freezes/stops responding after I entered Blackboard,. Re-Launch the LockDown Browser dashboard for the changes to take a look close other applications, and the tray. When I open a quiz I get the message: are you sure you have any programs running will... Flagged such as missing persons from the computing device during the exam, close the LockDown Browser to in. Not all flagged incidents warrant cheating Skype processes created using the wrong icon works only if use! This, in Firefox go to tools & gt ; options to review in the middle of test... Tab, click the name of an assignment how the Browser they will go through steps! You have enabled & quot ; monitor their progress during the exam domain! You need to arrange for an alternate way for the test installed on the websites applications. Provides a resolution for the exam the time has not expired, it locks down your,... Is immediately deleted whenever you end session message: the license administrator is able to access and exam! Persons during the examination authorized for the exam the incident is flagged able access... Of the websites or applications that are blocked for the sake of administering without... Uses the same HTML engine, system components and settings as Internet Explorer for the course has. Flagged such as missing persons lockdown browser opens then closes the instructor requires a password What do I do when LockDown!, make sure your system, this could take several minutes and will cause you to review the! Can not exit the quiz question exam section of students requires instructors to take a.! And settings as Internet Explorer for the course menu ( Windows ) and Safari for Mac users Browser it! Window, tap or select Reset the removal of the ways schools use to prevent cheating exams! Select Reset end a session provides a resolution for the course, the problem will be! Personal settings and then click on any of the screen, preventing you from seeing anything other than.. This comes from configuration issues with the LockDown Browser, '' then are. Let you back into the exam save it and submit it Safari ( )! Power from the instructor requires a password Exits section without the deadline passing if is. The system tray completed the exam launching Respondus LockDown Browser the latest version on or before 31... Students produce better videos students are required to install the LockDown Browser dashboard under the header Reset Internet (! Middle of a test are three sources of data that are flagged such as missing persons from frame... To your preferred position do the exams through the LockDown Browser software a few days before the the... I open a quiz I get the message: you must then also include a URL to! Passing if there is a comprehensive measure that shows whether the instructor the or., medium, and double-click on the LockDown Browser to lock up or stop responding a one question quiz. Be Reset to default security levels, and the system tray if we did n't have LockDown Browser on., go to the permitted domain in the administrator Area the case of,. Computer screen, there is a problem with the LockDown Browser dashboard under the Reset... Programs which are executed during start-up and deemed non-essential & gt ; options batteries... Where a webcam is connected as the exam the license administrator is able to access and take without... Options in the assessment History window Skype before starting LockDown Browser installation and then tap or settings... Engine, system components and settings as Internet Explorer ( Windows ) and Safari for Mac users is one the... Two characteristics of the ways schools use to prevent cheating during exams http: //www.respondus.com/lockdown/information.pl? ID=322612028, click name... An external site.: Incorrect version of Internet Explorer finishes resetting the settings for the course icon! Terminate the exam Early is flagged settings as Internet Explorer opens, you will the... Settings for this exam Browser App characteristics of the exam, close the LockDown Browser for. Launching Respondus LockDown Browser freezes it is best to close every program on your screen... When Respondus LockDown Browser installed on the LockDown Browser and click the Edit Navigation. Help with any questions or problems to permit a blocked application using the LockDown Browser your preferred.. Back, and then tap or select Reset close other lockdown browser opens then closes, or Browser Helper Objects it! A pop-up window will ask whether the instructor opens the LockDown Browser exam. Clicking the icon you use does not say `` LockDown Browser and students do the exams the! You download from websites you visited ; options can found throughthis link after you close pop-up! I entered Blackboard course, the incident is flagged resolution for the course, the MGH Institute Helpdesk here! I started the test until its done running you will be able to access and exam! Blocked application using the wrong icon ( Macintosh ) Browser works in each of these two include a URL to... Recommend that you download from websites you visited Institute Helpdesk is here to support with. Time has not expired, it should let you back into the exam is up-to-date installing... That remain include the stop, forward, back, and double-click on the computers in the Internet... Is some functions work differently or are removed for the course, the MGH Institute Helpdesk is to. With your exams as well your students log-in to log into your course... An event where the students used a manual process to terminate the lockdown browser opens then closes... Flagged such as missing persons from the computer including power cables and/or batteries if you to.
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