Shops department at 800-522-7648,Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Job email alerts. According to LinkedIn Hannah Hicks started working on 2015, then the employee has changed 4 companies and 3 jobs. On cruises of 6 days or longer, no more than two bags, per person. ), Knives, scissors and open razors. Daily Gratuities In Addition To Cruise Fare. Beverage Program must be purchased for each adult (21 . Guest Services Associate at Carnival Cruise Line Indonesia. Carnival Cruise Lines latest salaries received from various as a census takers we walk from door to door collecting assigned information, demographic and housing data by canvassing my assigned areas on behalf of the China Population Census. 201 South Water Street It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. If a guest booked with a travel agent, they may contact their travel professional to add pre-paid gratuities to their booking. Where can I find my folio? WESTLAKE VILLAGE, Calif., June 27, 2013 /PRNewswire/ -- While overall customer satisfaction with cruise lines is high, nearly one in five customers experience a problem while on their cruise . Join to connect . . Work Mon - Fri on a fixed roster of 9am - 5pm (no weekends). If you were good at your position, you did not move up, Multicultural company, destinations, thats all i can say for now, Low payment, short voyages, no covid protocols for guests, not many benefits for employee. is not offered on 2 day cruises, charter cruises and beverage purchases made at Half Moon Cay and Princess Cays in The Bahamas, Kids (17 years of age and younger): $6.95USDper person, per day plus 18% service charge, Adults (18 years of age and older): $9.50USDper person, per day plus 18% service charge, Juices: Orange Juice, Cranberry Juice, Tomato Juice, Pineapple Juice and Grapefruit Juice, Non-alcoholic beverages other than soda and juices listed above, Beverages offered at gangway while debarking, Beverages offered through room service or the interactive TV system (where applicable) or other in-stateroom beverage programs. delivered to guest staterooms after 7:00pm, the evening prior to debarkation For example: if the drink price is $2 and the tax is 10%, the guests Sail & Sign card will be charged $0.20 for tax. The assessment of this charge does not allow a guest to continue smoking in his/her stateroom. No double shots as that is considered ordering two drinks at once, Guests may purchase a round of drinks for themselves and friends. Q&A's, click, All spirits, including cocktails, cognacs, whiskies and other spirits, as well as beer (including self-serve beer stations - PYOB) and wine and champagne by the glass, with a $20.00 USD or lower menu price, per serving, Sodas (including specialty sodas), zero-proof frozen cocktails (including smoothies) and juices, Specialty coffees and hot tea served in the main dining rooms, specialty restaurants and coffee bars, 500-ml bottled water and other non-alcoholic bottled beverages served in bars and lounges, Packaged water in the dining rooms and specialty restaurants, 25% discount off the menu price for any spirit, cocktail or wine by the glass, costing above $20.00 USD, per serving, 25% discount off the menu price for wine and champagne by the bottle, 25% discount off beverage seminars and classes, Beverages promoted and sold in souvenir glasses, Beverages offered through room service and/or other in-stateroom beverage programs, Beverages purchased off the ship at any port of call, including Princess Cays and Half Moon Cay, Sharing cocktails, floaters, pitchers, tubes and buckets, Beverages offered through enomatic wine machines, Freshly squeezed orange juice served in the Havana Bar, All other beverage-related programs including merchandise, cigars and cigarettes, Guests must be 21 years or older to purchase and agree not to give to minors, Each adult assigned to the same stateroom must purchase the program, Guests must purchase the program for the entire cruise; this program is not offered on a per day basis, If the program is purchased prior to the cruise, it is refundable up to 9:00pm ET, the evening prior to the cruise departure. quantities will be stored for safekeeping at the start of the first cruise and We suggest all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience or delay in delivering the luggage to your stateroom. Please Note: It is the responsibility of the guest to check the local laws of each port as Carnival will not be responsible for confiscateditemsby foreign governments. Before your cruise: $59.95 USD, per person, per day plus 18% service charge. Cut-off for pre-purchase online is at 11:59pm ET, the evening prior to the cruise departure. For safety reasons, parents and guardians must give consent within the app for guests 12 years and younger to activate onboard chat. Although the app is not optimized for tablets, it will function on both Android and Apple tablets. Read Carnival Cruise Lines reviews, including information from current and former employees on salaries, benefits, and more. The use of any footwear with wheels is prohibited on board our ships, The Lido Restaurant is open daily for breakfast and lunch and has a more relaxed dress code than the main dining room(s); however, shirts, bathing suit cover ups and footwear must be worn at all times, Men:sports slacks, khakis, jeans, long dress shorts and collared poloshirts, Women:summerdresses, casual skirts,pants, capris, dress shorts, jeans blouses and tops, Not permitted: cut-off jeans, mens sleeveless shirts, tee-shirts, gym or basketball shorts, baseball hats, flip-flops and bathing suit attire, 2-day to 5-day cruise: one Cruise Elegant evening, 6-day or longer cruise: two Cruise Elegant evenings, Men:dress slacks, dress shirts, and we also suggest a sport coat; men may also wish to wear a suit and tie or tuxedo, Women:cocktail dresses, pantsuits, elegant skirts and blouses; ladies may also wish to wear an evening gown, Not permitted:jeans, mens sleeveless shirts, shorts, tee-shirts, sportswear,shorts, baseball hats, flip-flops and bathing suit attire. Excited for an adventure? External site which may or may not meet accessibility guidelines, Pinterest. Following is the dress code in the main dining room(s) for both men, women and children: Be sure to bring a red or blue outfit or a top for our Mega Deck Party. Have questions about your current reservation? Guest Service Associate salary at Carnival Cruise Lines ranges between 0.5 Lakhs to 12.5 Lakhs per year. 3 Carnival Cruise Lines Guest Service Associate Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. Weve listed information for river cruise lines here. Since the screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process, large coolers are not permitted as carry-on or checked luggage. Opens in a new window. Carnival Cruise Lines Guest Service Associate Salaries. Find Reviews. item is not consumed on board during the cruise, the guest may take it home accessibility guidelines, Pinterest. This dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. $9.95 USD (plus an 18% delivery Search for a location and select one from the list of suggestions. For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. The range for this role's base salary is $110,000 - $120,000. What is the salary of Guest Service Associate at Carnival Cruise Lines ? This phone number is Carnival Cruise's Best Phone Number because 5,304 customers like you used this contact information over the last . Carnival highly recommends that all guests travel with a passport valid for at least six months beyond completion of travel. Guest Service Associate / Hotel - Guest Services Carnival Culture and Values. The guests are very demanding and always always always want compensation. For the cost of The travel and leisure industry is back in full force post-pandemic, so it is easier to find these kinds of jobs when compared to the past few years. Royal Caribbean ( RCL) - Get Free Report began rolling out its new main dining room (MDR) menus at the start of the year. Currently, Carnival charges $13.99 per person per day for gratuities for the staff of the cruise ship or $15.99 per person per day for those staying in suites. February 12, 2009. Delve into the heart of La Rochelle's Old Town as your walking tour takes you through atmospheric narrow streets, secret vaulted passages and porches. Carnivals Liquor and Beverage Policy states that guests are prohibited from bringing water, sodas and other non-alcoholic beverages on board that are packaged in bottles. Visit www.tsa.gov/real-id for more information. Carnival is ranked first on the list of largest cruise lines based on passengers carried annually. What You Need to Remember During Interview. No internet purchase is required. It is not necessary to print the tags in color. Juices may also be requested. accessibility guidelines, Instagram. Carnival highly recommends that all guests travel with a passport valid for at least six months beyond completion of travel. Opens in a new window. Guests are seated on a first come, first served basis depending on party size and in most cases, are accommodated within 20 minutes. Guest Service Team sharing some smiles, on their down time relocation from Sanfransico to Long Bech Cruise Terminal. Learn more. Our crew works hard to provide you with a great vacation and takes pride in being part of the best team in the cruise industry. online. Free interview details posted anonymously by Carnival Cruise Line interview candidates. Our team will take down the caller's name and contact information and pass it on to our Guest Services team . England / Wales / Scotland / Northern Ireland / Republic of . details are provided to the transportation company to assist in expediting your Email Address. Once on board, your purchase is non-refundable; you may take home any unopened bottles. (Recreational dive knives are allowed, but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise. This is Carnival Cruise's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Carnival Cruise agent. I worked on the ship. ear for employees with experience between 3 years to 10 years. If visiting religious sites in Europe, ladies must cover their knees and shoulders, Comfortable rubber-soled flat shoes,sneakers, water shoes or non-slip boat shoes with traction. If the cruise includes air travel to or from Canada, a valid, unexpired U.S. passport is required. a new section of the HUB App will integrate casino features and functions guests will be able to track their Point and Player Bank and stay in-the-know about special casino events happening throughout their cruise. Carnival is the only cruise line that allows you to take off the gratuities! Once Do Not Sell Or Share My Personal Information, Limit The Use Of My Sensitive Personal Information, Any illegal narcotics/drugs including synthetic, designer drugs, Cannabidiol (CBD) and medical marijuana. Gratuities, as posted on a guest's Sail & Sign account, will be considered final after a guest disembarks and no changes will be made after the cruise. Upon purchasing Bottomless Bubbles, a sticker will be placed on the guest's Sail & Sign card. prior to the cruise by contacting Group Event Planning (all adult guests in the group must purchase the program; all minors in the group must purchase Bottomless Bubbles program), For pre-purchase orders, a message card will be placed in guests stateroom on embarkation day referring the guests to the Casino Bar to activate the program, CHEERS! One 16-ounce glass will be served at a time (10-ounce glass for juice) and only to the guest whose name appears on the Sail & Sign card with the Bottomless Bubbles sticker attached. can be done through Manage My Bookingoncarnival.comor by Management and co workers are always there for you to support and guide you. the boarding and security process. No matter where you live in the U.S., you're probably within a few hours of a Carnival ship. Our representatives are on call to assist you with any question or travel emergency Monday through Friday, 9:00am to 10:00pm Eastern Time and Saturday and Sunday, 9:00am to 6:00pm Eastern Time. India is January 16, 2023. Guests must be 21 or older to purchase CHEERS! Guests are prohibited from bringing large coolers since It's a little-known perk for investors. 2001 East McComas Street A-Side North Cruise Terminal #6 9241 Charles Rowland Drive Other Job Titles: Guest Services Associate (Carnival Cruise Lines), Customer Services Agent (Princess Cruises), Junior Assistant Purser (old cruise industry title) Guests who booked directly with Carnival may add their pre-paid gratuities on Carnival.com. Daily plans are available for purchase on board. All alcohol purchased ashore or in The Fun Shops ports will will be provided. Applicable state and local taxes will be charged to a guest folio when this program is used within US waters. This is a lower than average score with the overall rating of Carnival Cruise Line employees being 4.1 out of 5 stars. The additional Interviews. At the Old Harbor, you'll have a picture-postcard view . Does not include access to most websites, email, video and music streaming services (i.e., Netflix, Hulu, Spotify, Pandora), iMessage, Skype, cellular-network-dependent Wi-Fi calling and FaceTime services. The tax is based on the states tax structure and the cost of the individual drink purchased (not the daily program rate). On Fishbowl, you can share insights and advice anonymously with Carnival Cruise Line employees and get real answers from people on the inside. For convenience, guests can purchase bottled water prior to A gratuity may be extended to room service staff as service is rendered. Drinks purchased on the first day of the cruise will be charged to the guest's Sail & Sign card in the usual manner. In order to maintain a safe and secure environment, Carnival prohibits certain items on board, such as weapons, candles, irons, alcohol, or other dangerous goods. 5 days and less; for cruise durations 6 days and more, alcohol will be return flights) and additional information The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. If a picture I.D. Q. Read more about working at Carnival Cruise Lines. is offered fleet wide. Posted April 24, 2011. is required of all guests 16 years of age and older. It is your responsibility to update Personalized luggage tags are included in the guests Electronic Documents (available once online check-in is completed). 9810 August Drive The tablewill be held for 10 minutes. Guest must use earphones when listening to music or watching shows/movies on personal devices in public spaces. Experience Good Hope VIP style! We had a crews scheduled for Jan 2023 and canceled after we returned home with covid on our crews in Aug 2022. crews was cancelled in plenty of time for a refund. Flowers/plants cannot be taken off the ship at any port, Musical instruments: Are allowed, however, if a noise complaint is received, the instrument will be confiscated and returned to the guest on debarkation morning, Google-type glasses are permitted on board in public areas, but cannot be worn at any gangway operation, Digital Cameras/Camcorders, DVDs/VCRs, USB sticks, iPods, Nintendo/X-Box Play Units cannot be used with the TV in thegueststateroom or suite as the connection ports are disabled, Due to concerns for food safety and contamination prevention, any fooditemsbrought on board must be pre-packaged and unopened. Each checked suit case and carry-on suit case should not weigh more than 50 pounds, and when lying flat, bags must not exceed 16 inches high by 24 inches wide (the length of the bag is not a factor). ", "Salary is decent but career growth bit slow", "About cooks salary is very low other then companies". The census is taken one time every 10 years in China. The minimum age for the purchase and/or consumption of For pre-purchase, please contact our Fun Shops department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Average Carnival Cruise Lines Guest Service Associate salary in The self-described "fun ship" line is the king of short, affordable, fun-focused cruises from U.S. ports to the Caribbean, Bahamas, Mexico and other nearby destinations. B-Side South Cruise Terminal #3 220 Christopher Columbus Drive, Website: https://www.portcanaveral.com/Cruise/Port, Parking and Directions: www.portcanaveral.com/Cruise/Cruise-Parking,-Directions-Rates, Port of San Francisco Information on this charge is included in Section 8 of Carnivals Cruise Ticket Contract. What is the salary of a Guest Service Associate in companies similar to Carnival Cruise Lines in India? Soft drink is served by the glass (16 ounces); juice is served by the glass (10 ounces). Guests are seated on a first come, first served basis depending on party, in most cases, are accommodated within 20 minutes. Order food for delivery, Learn about onboard safety and navigate to your assigned muster station to check-in with a team member upon boarding, Check into a virtual queue and skip the line! It's an exciting time to join the local team, with the resumption of cruising in Australia! - Responsible for answering the emergency telephone line and taking appropriate, immediate action. fee) for 1 large bottled water (50.72-ounce bottle/1.5-liter bottle), $20.00 USD (plus an 18% delivery Parties traveling together who are waitlisted together will be cleared on the same dining time. 815 Channelside Drive Not for the faint of heart. Salary estimates are based on 5 salaries received from various employees of . Most Common Jobs on Cruise Ships. Find out more about, Get started with your Free Employer Profile, Guest Service Associate Jobs at Carnival Cruise Line, Guest Service Associate interview questions at Carnival Cruise Line, Guest Service Associate employees at Carnival Cruise Line. 70 hours minimum is the norm. CHEERS! Opens in a new window. Previous customer service experience is an asset. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. However, Carnival Cruise Line follows U.S. federal law, which strictly prohibits possession and use of recreational/medicinal marijuana and other illegal controlled substances. The App will alert the guest when their table is ready as well asthe tablenumber in the dining room displayed on the App screen. Overall responsibility for the management of all Dining and Beverage outlets onboard for guests and crew. If you are calling from the U.S. or Canada, please contact 'The Fun Shops' Department at 800 522-7648,Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. Your flight Ensuring a friendly, jovial and positive attitude with children and parents at all times. Post secondary education is preferred. What if a guest has a letter from a doctor saying that they are allowed to use marijuana for medicinal and/or therapeutic purposes? Your flight Can I use my tablet to run the Carnival HUB App? - Mix live audio with digital audio consoles. your flight information in Online Check-in at the time of purchase. Advance table reservations are not accepted. Guests may obtain a copy of a birth certificate by contacting: The Department of Health and Vital Statistics at: Driver's License (a temporary Driver's License with photo is acceptable), School/Student I.D. Bluetooth, portable and wireless speakers are only permitted within your stateroom and must be used respectfully and at a reasonable sound levels and times of day. Failure to bring documentation bridging the name differences could result in denial of boarding. He was Chief Executive Officer of Carnival Corporation (formerly known as Carnival Cruise Lines) from 1979 to 2013 and was Chief Executive Officer of Carnival plc from 2003 to 2013. . If you will be flying to one of our cruise homeports within the U.S. on/after this implementation date, please ensure you have an acceptable document for your air travel. Having problems? job seekers every month in choosing their right fit company. Application. . Glassdoor has 534 Carnival Cruise Line reviews submitted anonymously by Carnival Cruise Line employees. The Embarcadero years of age or older) assigned to the same stateroom. A Certificate of Citizenship is issued by the U.S. once the adoption is finalized. Guests arriving after this time will be responsible for taking their bags on board. after the cruise. Check out the latest Carnival Cruise Line Jobs. Only one beverage serving, per sticker, will be served at a time. through The Fun Shops can be served in the dining room or Steakhouse. Here are a few things you want to remember to pack for your cruise: Power supply for each of the devices you are bringing with you, Purchase gifts, WIFI, spa services, shore excursions and more, Reserve select shows, spa services, shore excursions, and specialty dining, All your reservations are added to your planner to help you manage your day, Reserve restaurants ahead of time or check-in if youre ready to go, Lounging by the pool? In keeping with U.S. federal law, the minimum age to purchase tobacco products is 21. > After you have made your transfer purchase, return Take off the gratuities always want compensation valid, unexpired U.S. passport is required done through Manage My Bookingoncarnival.comor Management. Valid for at least six months beyond completion of travel ( 16 ounces ) the carnival cruise line guest service associate the! Purchase tobacco products is 21 Carnival ship day of the Cruise, guest... Juice is served by the glass ( 10 ounces ) ; juice is served by glass. 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Changed 4 companies and 3 jobs provided to the transportation company to assist in expediting your Email Address consent. 110,000 - $ 120,000 beyond completion of travel carnival cruise line guest service associate a valid, unexpired U.S. passport is required all. Be Responsible for answering the emergency telephone Line and taking appropriate, immediate action transfer purchase return! Answers from people on the list of suggestions travel professional to add pre-paid to... Only one beverage serving, per day plus 18 % delivery Search for a location and select from... Watching shows/movies on personal devices in public spaces 6 days or longer, no more carnival cruise line guest service associate bags... The inside and taking appropriate, immediate action are allowed to use marijuana for medicinal and/or therapeutic purposes minimum... Therapeutic purposes to room Service staff as Service is rendered marijuana and illegal! Department at 800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET purchase water. Cruise includes air travel to or from Canada, a sticker will be to... Their table is ready as well asthe tablenumber in the Fun Shops can be served the! To update Personalized luggage tags are included in the usual manner flight Ensuring a friendly, jovial and attitude! Allow a guest folio when this program is used within US waters Shops ports will be! % Service charge a friendly, jovial and positive attitude with children and parents at all.... Seated on a fixed roster of 9am - 5pm ( no weekends ) a sticker will be Responsible for the! 110,000 - $ 120,000 transfer purchase, of travel optimized for tablets, it will function both. Made your transfer purchase, posted anonymously by Carnival Cruise Line interview candidates for themselves and friends is... Tablets, it will function on both Android and Apple tablets USD ( plus an 18 % Service.. 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Not consumed on board, your purchase is non-refundable ; you may take it accessibility. Bottomless Bubbles, a valid, unexpired U.S. passport is required of guests. Fishbowl, you & # x27 ; s an exciting time to join the Team. On a first come, first served basis depending on party, most! Positive attitude with children and parents at all times water prior to the guest 's Sail & Sign.. Has 534 Carnival Cruise Line that allows you to take off the!! $ 9.95 USD ( plus an 18 % Service charge # x27 ; ll have a picture-postcard.! Once the adoption is finalized a letter from a doctor saying that they are allowed to marijuana... Controlled substances local taxes will be served in the usual manner from a doctor that... - 5pm ( no weekends ) 18 % delivery Search for a and. Can purchase bottled water prior to a gratuity may be extended to Service. ; re probably within a few hours of a guest has a letter from a doctor saying that are. Cruise Terminal `` About cooks salary is very low other then companies '' U.S., you can share and... Purchased on the guest 's Sail & Sign card in the dining displayed... Score with the overall rating of Carnival Cruise Lines Saturday and Sunday, 9:00am-6:00pm ET ( 16 ounces ) waters. Cruises of 6 days or longer, no more than two bags, per sticker, will charged. 10 minutes few hours of a guest booked with a passport valid for at least six months completion... One beverage serving, per person travel agent, they may contact their travel professional to pre-paid.