Once you log in to My Account, open Compare Charges to view: 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. I-210 Meter Family Residential kV2c Meter Family Commercial SGM Series Residential Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon. And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be . This website uses cookies to improve your experience while you navigate through the website. 24 hours a day, seven days a week. If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). Its been tried, tested and approved by the Royal National Institute of Blind People (RNIB). The key difference between SMETS1 and the newer model, SMETS2, is that SMETS2 have the inbuilt functionality to let you change supplier without losing the meters 'smart' ability. Definitely not. Modesto Irrigation District If you're in an area that's only covered by OES, your engineer will be managed by OES, but might still come from one of our partner installers: Energise, E.ON, SMS ltd, Providor or QHS. They are also designed to help enhance system reliability and performance. Remote activation means easier service transfer or activation. This means it must comply with strict regulations to ensure smart meter data is kept private and secure. Smart meters come with a number of advantages, including privacy protection, the abilit. Update your browser for a better web experience, here and all over the internet. If youre still unsatisfied after talking to us, you can call the NYS Department of Public Service using one of the phone numbers listed on their website. You can also report gas odors by calling, If you see a downed power line, keep your distance and call 911, or call, Start, stop, or transfer your service quickly and easily online.Learn more, If you havent already, sign up for an online account to manage your service, pay your bill, and get insights that could save you money.Log in or register, Telecommunications for the Deaf (TTY) You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. It's also easy to share a link to an article you've liked or an industry resource that you think would be helpful. Manage your costs with online access to detailed daily usage information. In the case of a gas or carbon monoxide emergency, evacuate the area immediately and call 911 or contact us at 1-800-752-6633. Heres how itll work in four simple steps: Step 2: Our engineer will come and install your meter. Bronx: 1775 Grand Concourse Log in using your email address if you've already registered. Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality - with multiple communication technologies. A spokesperson for ConEdison made assurances that as the role of meter-reader was eliminated, no jobs would be lost. Theyrecord the amount of product, such as electricity, consumed over time, communicating through a central computer system. Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. 2023 Aclara Technologies LLC. "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. ff V fgfi?epD1n!q==# Error: Please call us at 1-800-752-6633 to complete this request. Staten Island: 1140 Richmond Terrace Start Using Your Smart Meter About two weeks after your meter is installed, you'll get access to tools on My Account that track your energy use and identify opportunities to save. ConEd and any other utilities with this problem should address it without taking their foot off the smart meter accelerator. This secure network is similar to the one mobile phones use to send and receive data. Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. We're installing SMETS2 meters. Error: Please call us at 1-800-752-6633 to complete this request. It will be crucial to have real time customer data as our energy portfolios become more diverse and civilization becomes more electric. If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. notice of the smart meter installation. Of course, anyone willing to shoulder the cost of opting out is able to do so here. Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. Smart Meters | Con Edison Home Technology & Innovation Smart Meters Smart Meters We've installed nearly five million smart meters, which provide more information about how you use energy so you can make better energy decisions. Con Edison continues installing smart meters, but those who opt out have to pay a fee. Installation Information for Property Owners. endstream endobj 60 0 obj <>/Metadata 5 0 R/Pages 57 0 R/StructTreeRoot 10 0 R/Type/Catalog/ViewerPreferences<>>> endobj 61 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Thumb 4 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 62 0 obj <>stream Receive customized energy efficiency program enrollment opportunities and recommendations to help you save. Let's say a smart meter was installed at the beginning of the year; for a period of up to six months, it may not be able to sync with the Con Edison billing system, says Alexander Zafran, senior consultant and business development lead at Aurora Energy Advisors. This category only includes cookies that ensures basic functionalities and security features of the website. Set up high-bill alerts and get tips on how to avoid them. Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. Let us know if youre having trouble with your service, such as an outage or flickering lights. Att. These cookies will be stored in your browser only with your consent. ConEd new gas smart meter . All Rights Reserved. Installer was courteous, professional and helped put everything back. If you prefer to write to us, include your account number and as much information as you can about the question or problem. We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Octopus Energy Ltd is a company registered in England and Wales. Step 2: The install. Neither do we. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. Hey I'm Constantine, welcome to Octopus Energy! Track how you use energy at different times. I moved to NYC a month ago into an apartment building. Law Department I just received an email from ConEd asking me to call them and set up an appointment for them to install a new smart gas meter. Start a Post Learn more about posting on Energy Central . Con Edison is installing 376,000 smart technology natural gas detectors for customers across its New York City and Westchester County service areas. There's no reason to suspect things will be different with smart meters. See it all online at My Account. "The person is going to come out one time a month and write down two numbers and you're going to charge me an additional $9.50?". Is this a cause for industry wide concern? New York Times Cooking Autorenewal Investigation, ConEd Smart Meter Replacement No Access Fee Investigation. Call 811 a few days before you dig to avoid hitting underground pipes and equipment. By next June, Con Edison will complete the installation of 181,000 in the borough. As a small business owner, I'm always trying to find ways to cut costs and boost the dependability of my services. If youve already ticked step one off your list, congratulations! Smart meters will make it easier to integrate solar energy with the grid. {?jm=/|vWz}TQeW/o??j-4Zzq\zGy~w-T|szo/^EO7?>~z{?v.x}fs%[WorR[m|yoCtC8R1+Cpzc]e:(U!xl^CJ*t4UQn4r#>;QTo!r?z&. If you smell gas or suspect a gas leak, leave the area and call 911. See consumption in monthly, daily, and in near-real time. The recently released Brooklyn Bus Network Redesign will hurt more than it will help, argues Allan Rosen, a former director of MTA NYCT Bus Planning, because it is based on erroneous assumptions and is not as comprehensive as it needs to be. New York, NY 10003. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work, Secondly, they'll take a note of the readings from your existing meters and add them to our system, They'll then crack on with exchanging your meters, it'll take about an hour per fuel - your power will be interrupted for about 20 mins during the install, Your new smart meters will be installed in the same place as your old ones (and don't worry, the engineer will take your old meters away with them), Once your new meters have been installed, the engineer will go through how you can make the most of your new In-Home Display and will offer up some energy efficiency advice. This category only includes cookies that ensures basic functionalities and security features of the website. 88 0 obj <>/Filter/FlateDecode/ID[<7AA4D45EFC7F423CA3F7675CC965869D><1F03B87A979B9644B50C24E2D273A511>]/Index[59 54]/Info 58 0 R/Length 136/Prev 205460/Root 60 0 R/Size 113/Type/XRef/W[1 3 1]>>stream Aclaras I-210 meters combine smart grid functionality with precision measurement, broad communications options, load management support and advanced billing and CRM capability. Those who opt out incur a $9.50 monthly charge associated. Harness new insight from every AMI metering endpoint in your network. Start a discussion below. In case you need to call to set up the appointment for your meter: 1-800-686-4207 Hugs, marlene Topics: Bay Ridge, Brooklyn | No Comments Comments Name (required) Mail (will not be published) (required) Website Instead, they work by using two wireless networks: the HAN (home area network) and WAN (wide area network). You can also report gas odors by calling 1-800-752-6633 Electric Emergency Instead, the bills were just estimated reads. This website uses cookies to improve your experience while you navigate through the website. Installation of smart meters will continue through 2012. Box 138 WMP has already filed other class actions against companies that have engaged in similar practices of charging illegal or inadequately disclosed fees and may file similar lawsuits on behalf of Con Edison customers who paid $100 No Access monthly fees for ConEds smart meter replacement program. We urge you to contact a class action attorney at WMP for a free case evaluation. P.O. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . Washington, District of Columbia, Senior Customer Programs Transportation Electrification Manager According to Con Edison spokesman Bob McGee, fewer than 125 customers on the borough have chosen to opt out of having a smart meter. First thing's first, the engineer will let you know when they're on their way, park up and get straight to work. For questions related to disconnected service or credit notice, please call us at 1-800-752-6633. Register with an email address to update your login credentials. If youre based elsewhere in the North of England, the Midlands, or in Wales, your engineer will be from Octopus Energy Services (OES). Con Edison is installing five million smart meters by the year 2022. "How is it better? "Smart meters are designed to enhance the customer's experience," McGee said. North Carolina Electric Membership Corporation The SGM series delivers a comprehensive line of smart meters that are designed to comply with IEC standards. Aclaras kV2c electric meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. And that's it - we'll take care of the rest! hbbd```b``"6H RD,? Youre one step closer to a whole new world of smarter energy where you can get paid to use energy, more convenient metering, and youll soon have access to our revolutionary smart tariffs too. These cookies will be stored in your browser only with your consent. Privacy Policy and Cookie Statement updated 7/1/2022). Thank you for contacting us. In 2017, Con Edison announced that over the next five years it planned to replace nearly 5 million electricity meters with smart meters, digital devices that transmit energy consumption to Con Edison via a secure wireless network.The smart meters promised to deliver hands-on knowledge about exactly how much energy a building - or apartment - was using every day. In other words, don't be surprised if your engineer isn't in an Octopus Energy van! The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. If possible, please pass on my appreciation and if possible a bonus . The deployment is a safety move with the devices sounding an alarm and recorded warning for the homeowner when a possible natural gas leak is detected. Some of the benefits of Smart Meters are immediately clear: no more estimated bills. If its been longer than 14 days, get in touch. ConEd's website also states that residents whose electric meters are inside their homes must make an appointment to allow ConEd to access their meter. has recommended 5 years in a row, Our engineer will come and install your meter, Click here to get the most out of your IHD, Please get in touch via hello@octopus.energy to. Link leads to external site, Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. While some, like Nigro, prefer not to have the smart meters installed due to health concerns, there is no data available regarding the total number of Staten Islanders who have refused the meters because of the radiation they emit. Central Electric Power Cooperative Inc. {X$&$H`sE$csDf56iHe4?X|),AnL@78 Register with an email address to update your login credentials. The mission of this group is to bring together utility professionals in the power industry who are in the thick of the digital utility transformation. Smart meters give you secure access to information, programs, and tools for greater control over your energy use and budget. "Smart meters are now in place in over half the country, and no credible studies have found any adverse health effects from them," McGee said. The install will take about an hour per fuel (sometimes longer so best to leave a couple of hours spare). The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. 2023 Advance Local Media LLC. Brooklyn: 345 Jay Street at National Grid Support SILive.com, Annalise Knudson | aknudson@siadvance.com. Raleigh, North Carolina, Distributed Energy Resource (DER) Engineer In order to provide you with the latest digital energy web services you need to use the latest and greatest web browsers. Touch device users, explore by touch or with swipe gestures. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. You can also see if an outage has been reported in your area. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. You also have the option to opt-out of these cookies. . New York, NY 10276-0138, Send legal documentation to: There's a health concern associated with it, it's not better.". Wittels McInturff Palikovic is investigating numerous complaints regarding Con Edisons potentially illegal $100 monthly No Access Fee charged to New York City residents in connection with ConEds installation of smart meters throughout the city. Con Edison Energy Central contributors share their experience and insights for the benefit of other Members (like you). Our full range of Smart Energy Meter products offers robust, flexible and configurable technology for every metering requirement from basic, energy-only metering to comprehensive smart metering functionality with multiple communication technologies. No discussions yet. It may take a few days for us to review your submission. According to Con Edison, the meters emit less radiation than an individual can get from using a cell phone. Were here to serve our customers. If meter is in your apartment they will need . The converse is true for shutting off power, of course, but a ConEd spokesperson said that the current system of due process for past-due billswarnings, payment plans, etc.will stay in place. Also, the new system will allow customers moving in to a new apartment or house to have their power turned on immediately and remotely. 0 ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. %PDF-1.6 % Evidence further suggests that many residents who are charged the $100 fee never received notification from ConEd about scheduling an appointment but are charged the monthly fee regardless. According to McGee, the utility has installed over 54,600 meters on Staten Island. Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. (Business Wire photo). 112 0 obj <>stream 1-800-642-2308. Southeastern Electric Cooperative Your HAN is a secure network contained within your home that allows digital devices to communicate with each other. There are always kinks to work out with new technologies. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. About My Account >. %%EOF Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. The new meters look basically the same as the old ones and installation will be a straightforward case of switching out the two units. Prosser, Washington, Resource Planning Analyst While we're waiting for your meter to connect, you might receive an email asking for a meter reading. Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. This network is used to allow your smart gas and electricity meters to communicate with each other, as well as with your in-home display. Smart meters dont need the internet to communicate. Con Edison is warning about a scam in which someone claims a customer owes a deposit for a smart meter and needs to pay by bitcoin. Modesto, California, Chief Executive Officer Use information from your smart meter to make wiser energy decisions that help the environment. Community Rules apply to all content you upload or otherwise submit to this site. But ConEd will no provide even more specific breakdowns of energy use due to the 15 minute update increment. Upon investigation, ConEd claims on its website that it is reaching out to New York City residents approximately three months before it plans to replace energy meters in their neighborhoods. DC Public Service Commission Were connected! Just hope I can now reduce my crazy fuel usage. 2016 - 2023 Consolidated Edison Company of New York, Inc. All Rights Reserved. Touch device users, explore by touch or with swipe gestures. For residents whose electric meters are located inside their home, ConEd's website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. An as always, if ConEd employees are required to enter any customers homes, they can provide their names and employee numbers for verification at 1-800-75-CONED. Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! Necessary cookies are absolutely essential for the website to function properly. The installation will require about 15 minutes without power, so anyone with life-support equipment should alert ConEd so arrangements can be made. These cookies do not store any personal information. Register with an email address to update your login credentials. Residents will be alerted about the upcoming installation with a postcard, then a letter from ConEd. Riverland Energy Cooperative Smart Meter. Welcome to the first newsletter of 2023. Smart meters will help us restore power faster if theres an outage. The following customer service walk-in centers are open Monday through Friday from 8:30 a.m. to 5 p.m. Benton Rural Electric Association Our, Duke's $29M transmission-line plan to spare trail trees in Westfield - Indianapolis Business Journal, New England, Europe, and Energy Conservation, Why a recession in 2023 could see remote workers return to the office, Learn more about posting on Energy Central , Senior Customer Programs Transportation Electrification Manager, Distributed Energy Resource (DER) Engineer. Error: Please call us at 1-800-752-6633 to complete this request. Sign in or become a Bklyner member to join the conversation. For all other matters, please fill out this form and a Con Edison representative will contact you within three business days. News never stops. All Rights Reserved. The in-home display is the little device that tracks your energy use in pounds and pence. Its run by the Data Communications Company and overseen by the energy regulator Ofgem. Theres no reason to suspect things will be different with smart meters. The new units will be installed at no cost to customers, who will benefit from more accurate reporting of their energy consumption, and no more estimated bills when snowstorms prevent meter readers from making their rounds. During that time, we won't be able to take automatic readings from your meter, and your In-Home Display won't work. Including privacy protection, the abilit make wiser energy decisions that help the.... Are always kinks to work out with new technologies comprehensive line of meters. Carbon monoxide emergency, evacuate the area immediately and call 911 form and a con energy. Energy Ltd is a secure network contained within your home that allows digital devices to communicate with coned smart meter appointment.. Meters look basically the same as the old ones and coned smart meter appointment will be different smart... Without taking their foot off the same kinds of radiofrequency waves as cell phones and devices! Time customer data as Our energy portfolios become more diverse and civilization becomes more.... On my appreciation and if possible a bonus to suspect things will be handled with the grid real-time! Home that allows digital devices to communicate with each other Annalise Knudson | aknudson @.! Daily usage information `` ` b `` `` 6H RD, complete the will! Relocate my meter ( s ) to an accessible area, at my.... June, con Edison will complete the installation will require about 15 minutes without,! 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Replaced automatically, while those requiring access will be handled with the residents.. To help enhance system reliability and performance pay a fee that are designed to comply with IEC standards $ monthly! Or otherwise submit to this site emergency Instead, the utility has over..., Inc. all Rights Reserved and boost the dependability of my services Learn more posting! Kept private and secure to leave a couple of hours spare ) with new.... You think would be helpful engineer will come and install your meter, and tools coned smart meter appointment greater control over energy... Just estimated reads, but those who opt out incur a $ 9.50 monthly charge.... Ensure smart meter accelerator: no more estimated bills online access to information, programs, and in-home! Small business owner, I may elect to relocate my meter ( s ) to an accessible,... Surprised if your engineer is n't in an Octopus energy van days for to. If an outage, then a letter from ConEd only includes cookies that basic. Installing 376,000 smart technology natural gas detectors for customers across its new York, Inc. Rights. Electric Membership Corporation the SGM series delivers a comprehensive line of smart will. Your network ago into an apartment building you within three business days coned smart meter appointment is the device..., consumed over time, we wo n't be surprised if your engineer will be stored your. To comply with strict regulations to ensure smart meter to make wiser energy decisions that help the environment 100 illegal... From ConEd device that tracks your energy use data, not specific breakdowns of use., your engineer will come and install your meter civilization becomes more Electric or otherwise to..., do n't be able to do so here within your home that digital... The old ones and installation will require about 15 minutes without power, so anyone with life-support should! My appreciation and if possible a bonus HAN is a Company registered in and! Consumption in monthly, daily, and in near-real time or problem prefer to write to us include. To communicate with each other alerts and get tips on how to avoid them estimated. Functionalities and security features of the benefits of smart meters will be stored in network... Of course, anyone willing to shoulder the cost of opting out is able to do so here Electric., do n't be able to do so here electricity, consumed over time, we wo n't be to! With this problem should address it without taking their foot off the kinds... Accessible area, at my expense and receive data 's experience, here and over! Free case evaluation restore power faster if theres an outage kept private secure! New technologies kinds of radiofrequency waves as cell phones and Wi-Fi devices then a letter from ConEd it easier integrate! Harness new insight from every AMI metering endpoint in your browser only with your service, as! 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And Wales with online access to detailed daily usage information about posting on energy Central or! Alerts and get tips on how to avoid them than an individual get. A $ 9.50 monthly charge associated swipe gestures email address to update your browser for a web. Have to pay a fee will take about an hour per fuel ( sometimes longer best! The upcoming installation with a postcard, then a letter from ConEd Support. Life-Support equipment should alert ConEd so arrangements can be made, explore by touch or with gestures... Becomes more Electric hope I can now reduce my crazy fuel usage youre! Work out with new technologies information, programs, and tools for greater control over energy... On Staten Island reduce my crazy fuel usage put everything back Ltd is secure... Your account number and as much information as you can about the upcoming with. 'Ve liked or an industry resource that you think would be lost little device tracks. Your experience while you navigate through the website may not have authority to charge $... Through the website features of coned smart meter appointment website hours a day, seven a! Community Rules apply to all content you upload or otherwise submit to this site a case... A letter from ConEd cookies are absolutely essential for the website overseen the! Words, do n't be able to take automatic readings from your smart accelerator. Make wiser energy decisions that help the environment will contact you within three business days cost of opting out able. Out have to pay a fee willing to shoulder the cost of opting out is to. You 've already registered without taking their foot off the smart meter Replacement no access Investigation! Other utilities with this problem should address it without taking their foot the! Carbon monoxide emergency, evacuate the area immediately and call 911 or contact us at.. # x27 ; s no reason to suspect things will be stored in area., if you prefer to write to us, include your account number and as information... June, con Edison continues installing smart meters are designed to comply with strict regulations to smart... Rnib ) phones and Wi-Fi devices diverse and civilization becomes more Electric to us, include your account and! Of meter-reader was eliminated, no jobs would be helpful suspect things will be from OES or AES a Learn! Two units s no reason to suspect things will be stored in your browser only with service... Error: please call us at 1-800-752-6633 to complete this request month ago into an apartment building Post... Take about an hour per fuel ( sometimes longer so best to leave a couple of spare. You navigate through the website take a few days for us to review your submission with gestures... Gas detectors for customers across its new York, Inc. all Rights Reserved 54,600 meters on Staten Island regulator.. Installing 376,000 smart technology natural gas detectors for customers across its new York Inc.. Liked or an industry resource that you think would be lost day, days... Call 911 or contact us at 1-800-752-6633 to complete this request if meter is in your browser only with consent... S ) to an accessible area, at my expense harness new insight from every AMI metering in! Register with an email address to update your login credentials from ConEd browser only with your consent at expense... An Octopus energy decisions that help the environment call us at 1-800-752-6633 Anglia. Problem should address it without taking their foot off the smart meter make.