If youre at home and using energy during the weekday, the Standard plan typically offers the best daytime energy rate. For the best performance on this website and others, please upgrade Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. . Gold Coverage is available to Appliance Service Plan customers after 90 days of enrollment. Recently moved into our new house. Below are some of the most common areas of the site. He was thorough, professional and friendly. For the best performance on this website and others, please upgrade I have a manitenance contract with Consumers Energy.The side by side refrigerator is covered. We're sorry for any inconvenience and ask that you try again later today. At this time, all of the outstanding limited partnership units of Buckeye (other than certain excluded units) were converted into the right to receive $41.50 per limited partnership unit. Are you an innovator in energy storage and resources? Plug-in Electric Vehicle plans: 877-904-9246 or email us *Appliance Service Plan is not regulated by the Michigan Public Service Commission. click here. 4200 Westheimer Road, Suite 975, Houston, Texas 77027, For calls originating from the Continental U.S. or Puerto Rico 1-877-774-9673, For calls originating from the Bahamas 1-800-501-6379, For calls originating from St. Lucia 1-704-526-1180, For talent acquisition/recruiting related questions, email [emailprotected], For verifications of employment, please visit www.theworknumber.com, Select Im a Verifier & Provide our Employer Code: 28929, Call 1-800-331-4115 and follow our Emergency Procedures. I have been blessed to have a job that I have never thought of as "A JOB!". A full service heating and cooling company. If the cost to repair is more than two times the current market value of the appliance, we reserve the right not to repair the appliance and recommend replacement at your expense. I called Consumers Energy again. As an alternative, you may wish to contact our Call Center at 800.477.4747. P.O. Pro Services gave me a time, did not show, I called again to reschedule. The bill estimator told us we were in line to see a $105 decrease in this month's bill. Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. No parts or labor charges. They give peace of mind. Our Michigan-based team of representatives is here to help. Curious about our vision for a clean, reliable and affordable future? M-F, 8 a.m. - 5 p.m. Caps Lock is on. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. Phone number +1 800 477 5050. Is your company interested in supporting a reliable energy source for customers? Click here. HVAC is a term in the construction industry that is not as understandable as some might think. You'll be back up and running at no charge, with no separate fees for service calls, labor or parts. In the event of any defects in parts, materials or service provided hereunder, our only responsibility and your sole remedy shall be that on your request during the term of this contract, we will repair or replace the defective part, material or service in accordance with the provisions of this contract. Our most popular plan. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. click here. I have a service contract. took 3 calls to get them to stop billing us. EXCEPT FOR WARRANTIES AND REPRESENTATIONS SPECIFICALLY AGREED TO UNDER THESE TERMS AND CONDITIONS, CONSUMERS ENERGY HEREBY DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE. The installment price quoted is a monthly rate paid for 12 consecutive months. This contract does not cover electric heating systems, ventless heating equipment, supplemental space heaters. You have the choice of two solar energy plans, one of which doesnt even require solar panel installation. When I found all the items stored in the freezer portion were soft and leaking out the bottom of the freezer I called the number on my contract. Description of Work They worked on my dishwasher. Katie Carey 517-740-1739 Appliances need to be taken care of. This contract does not cover removal, reconstruction or cleaning of walls, floors, ceilings, cabinets and countertops or areas surrounding appliances. Submit a complaint and get your issue resolved. Download 2020 Integrated Resource Plan Stakeholder Update your browser. HVAC is a term in the construction industry that is not as understandable as some might think. He started the leaking and said it was not repairable. To learn more visit our Careers Page. Below are some ways to help protect yourself. I have been blessed to have a job that I have never thought of as "A JOB!". Does your business have a passion for renewable clean energy? This plan used to be named Saver Choice Max. Bill Payment and Electronic Bill Payments NO OUT-OF-POCKET CHARGE FOR COVERED REPAIRS No service call charges. Look for the ENERGY STAR logo when purchasing to ensure the product qualifies for a rebate. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. Description of Work THIS COMPANY CAME OUT AND FIXED THE PILOT LIGHT IGNITION SWITCH ON MY FURNACE. Would not recommend Consumers Energy appliance plan. The cash allowance is limited to the amounts set forth in the Cash Allowance Schedule regardless of the cost to replace the affected appliance. I couldn't get any answer as to when or how I could contact the vendor. color: #666; The air has been on and is working great! After having questionable service from Bill Leech Repair we turned to the program that Consumer's Energy provides. We're sorry for any inconvenience and ask that you try again later today. This plan used to be named Saver Choice Max. I called to cancel the program and the woman I talked to insisted I was aware and that I cashed more than 1 check! Manage all the services for all of your properties from one place. Presentation It's covered under the insurance. I use the Premium Plan, which covers all my major appliances except for a freezer and dishwasher (which I don't have). No, Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 21 reviews of Honest Appliance Service & Repair "Anthony of honest appliance service repair responded to my after hours inquiry about a refridgerator repair quickly. * Featured Product Simply Conserve 15 watt A19 LED MODEL: L15A1927KENCL-4 Your price: $16.76 $9.76 * Featured Product GOOGLE NEST LEARNING THERMOSTAT consumers energy appliance insurance, consumers energy, total appliance service plan consumers energy, consumers energy insurance plan, consumer power appliance service plan, consumers energy appliance protection plan, consumer energy appliance repair plan, consumers energy gold protection plan snow, hail, icy rain floods, carbon that current Ran the machine again and presto!, case solved. font-size: 18px; click here. Called Consumers Energy to have the gas/electric put in our name. Recommended If You're Home During the Day: Standard Plan. We're currently experiencing login issues which may result in technical difficulties. For suggestions to find the best web browser for you Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. Natural Gas Choice Give us a call at 1-800-230-1397. Consumers Energy Appliance Service Plan is currently rated 3.8 overall out of 5. Expect unbeatable quality and complete satisfaction, and a technician you can trust. This review was chosen algorithmically as the most valued customer feedback. He said could have cracked heat exchanger. Click the Espaol link on any page to view the page in Spanish. Scammers try to trick you into giving them your personal information. Minutes, Download Qualifying Facility PURPA Process, Download QF Application Submittal Workbook, Qualifying Facilities PURPA Pricing Queue. Put your most important appliances in our hands so you can rest easy. We will probably NOT be renewing our Essential Care Plan with Consumer's. Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. They are now saying I am in arrears! THEY GOT THE JOB DONE QUICKLY. With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM font-weight: 500; Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! The complaint has been investigated and resolved to the customers satisfaction. THEY HIRE PEOPLE THAT KNOW WHAT THEY ARE DOING. Our General Information, Business and Landlord Specialists are here to help. They came within 24 hours after we called. If you have had service under this program during the initial year, you will be responsible for the cost of that service or the remaining installments due, whichever is less; if you prepaid annually, the amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of services provided. It's covered under the insurance. Your energy rate is based on the time of day; use less energy and manage energy demand during on-peak hours, between 4pm-7pm weekdays, to save. We're sorry for any inconvenience and ask that you try again later today. Call 800-477-5050 (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.) The contract does not cover any labor, material and parts required as the result of: abuse, vandalism, fire, freezing, acts of God, energy or water supply outages, power surges, equipment operated on portable generators, flooding, water damage, or attempted repairs by persons other than Consumers Energy authorized personnel or any other abnormal conditions. Download 2020 Integrated Resource Plan When it comes to doing business with APS on new projects and programs, we dont just look for companies that can get the job done. Additional conditions of service include: Consumers Energy will repair or replace completely exposed interior gas piping. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. Visit the Solution Center to Explore Articles. .ctrl-primary-button { Website. Recommended for the Flexible, Frugal Family: a Peak Power Savers Plan. Interior Natural Gas Line Service: The service covers parts and labor costs for repairs of leaks to completely exposed interior gas pipes or connectors resulting from defects in workmanship and/or materials or damage due to normal wear and tear, up to a limit of $2000 per service call. The amount of any pro-rata refund to which you would otherwise be entitled will be reduced by the cost of any services provided. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. Description of Work repl condensor fan and stat. Could not cancel plan because I was not on her plan to modify anything. APPLIANCE PROTECTION YOU CAN COUNT ON Service Calls at No Additional Charge No Charge for Covered Labor, Parts or Repairs Reliable Service and Experienced Professionals Priority Scheduling for Heating and Cooling Emergencies Phone Representatives Available 24/7 to Help Which plan is right for my household? Read More, We are OPEN! Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT No, Consumers Energy Appliance Service Plan does not offer free project estimates. Our story is Arizonas story. Together with our team of resource experts, energy planners and input from cross-sector stakeholders, weve worked to develop a strategic roadmap on our path to a 100% carbon-free generation mix by 2050. Enter a zip code and get matched to businesses near you. I was enrolled in the appliance repair program too unknowingly because I had Consumers pick up our old fridge. Call 7-1-1 Consumers Energy reserves the right to make an on-site inspection of the equipment. Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. Download 2021 Integrated Resource Plan Stakeholder Update This may cause you to enter password incorrectly. width: 50px; Our billing policy is to collect upon completion. Caps Lock is on. There's currently 4 outstanding HVAC specialists working for us. You may terminate coverage by giving notice to us at any time prior to the effective date of the increase. Appliances being mechanical in nature do wear out. No, Consumers Energy Appliance Service Plan does not offer warranties. Once reviewed, our team will contact you. Description of Work We have a monthly maintenance plan that I have had for a long time. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. Explore the plan options to find the one that works best for your individual needs. Please note: not all pages are available in Spanish at this time. Our current plans, shown below, now have on-peak hours of 4pm-7pm weekdays. Minutes, RPAC session held September 23, 2022 They give peace of mind. 2020 Integrated Resource Plan / June 26, 2020 On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. background-color: #0079c1; Our plans cover all major appliances, gas line protection, surge protection, and more. If you keep your monthly energy use low (below 600 kWh) then the Standard plan might be an even better fit for you. get the job done at a very reasonable cost. Room air conditioners and dehumidifiers must be picked up for recycling at the same time as a refrigerator or freezer. Brian Wheeler 517-788-2394 Your coverage will remain in effect only by keeping your payments up to date. M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. All equipment must meet manufacturers installation specifications, all applicable codes and be reasonably clean and safely accessible at the time service is performed. The representative didn't know. Description of Work THEY REPAIRED THE STOVE. Join us. The price for this service may be adjusted after this contract has been in effect for 12 months. Email Us You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work. click here. Address. Presentation Once a Cash Allowance has been paid on a covered appliance, the covered appliance will not be eligible for coverage under the Appliance Service Plan until a receipt showing purchase of a new appliance is provided to the Company. We received a form in the mail to sign and return indicating our acceptance of the plan. Furnace and Central Air Conditioner wireless thermostats will be replaced with a similar wireless thermostat, such wireless thermostat shall be at the discretion of Consumers Energy. Description of Work He checked out our central air conditioner and filled up the coolant. After multiple service technicians and visits they were unable to fix our furnace. THIS COMPANY WAS VERY EFFICIENT AND PROFESSIONAL. He left the furnace leaking at the time. Please contact: Con artists posing as Consumers Energy employees use threats to trick people into paying them. Examples include adding on additional appliances and/or upgrading to the Gold Plan. Presentation Now called the plan to try and cancel my moms account because she had died. When I called for service I was able to schedule service for the next day between 8 and noon. If you are delinquent in your payments, service under this program will be denied. Read More, Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. The following terms and conditions supplement (are in addition to) those terms and conditions applicable to your Appliance Service Plan. Email: irela tions@buckeye.com. Yes, Consumers Energy Appliance Service Plan offers emergency services. A brighter tomorrow starts with a cleaner today. Time of Use plans: Apply online Plug-in Electric Vehicle plans: 877-904-9246 or email us Green Options: 800-241-3368 or email us Description of Work Our washing machine started leaking and then quit. They come right out, they are very good. He asked me for a wire hanger and moved the tub drum over to one side after noticing it was dragging intermittently and fished out fuzz that was compacted to a mouse-size wad. Enroll and receive a $25 gift card and bill credits. Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy. They are very nice guys. 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