We apologize for this inconvenience. It is frustrating to discover that your LG refrigerator is not making ice anymore. Then, use a water filter for the unit. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. When a new water line is installed, there will be air in the water lines that must be flushed out. Remove any blocked ice by carefully chipping at it with a plastic knife. Water Valve Assembly for LG LFX25961AL/01 Ice maker not making ice. Also, if you get a burnt odor from the relay, replace it. Make sure the freezer door is sealed properly. It amazes me sometimes with all the facts and tips within the magazine. to keep us improving on content quality. Designed with you in mind, LG products offer innovative solutions to make life good. The LG Side by Side refrigerator features 2 icemakers, the craft ice makercreates slow-melting round ice whilst the in-door automatic icemaker is greatfor creating plenty of ice cube for your family and your parties.------------------------. Do this until the water runs free and you can blow air through it. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). If it is, replace it. Check the indicator for replacing the water filter on the control panel to see if it is illuminated. To reset it, find the power switch of the ice maker. No appointments. Turn the machine on and find the test button under the left side of the ice maker. If your home has a reverse osmosis system, it may cause the water pressure to the refrigerator to be too low. Therefore, reduce the frequency at which you open the door of the unit. They dont fail easily but they are easy to misdiagnose. If the temperature in the fridge cannot carry out this test due to no cooling, you can remove the thermistor and use a bowl of water. to Allow 2 to 3 hours for the unit to produce the next batch of ice. Flow meter is not needed on all models, remove if necessary. If your LG freezer isn't freezing, you're in the right place. Additionally, check the ice maker module. If the icemaker was ON, let's reset it. Turn it to be sure it is open to the full. Detach it and shake it. Average rating in category: 7.4 . 1. There are a number of ways to fix an LG refrigerator that is not making ice and we have listed them in this article. Make sure the display lock is not active. Additionally, check the ice bucket for ice clumps. These determine whether or not the ice maker produces ice. For ice makers in the refrigerator section, the temperature must also be within the range needed for the ice maker to work. If you want to connect to LG Corp., or other LG affiliates, please click. <br> <br>1st Jan 1970 Perhaps Ambrose Bierce's most famous works, he . Please visit our Request a Repair page. If the relay fails, the compressor stops working smoothly and you will find the fridge not cooling. Therefore, store as little as possible in the doors to make for a better working fridge. So clean the coils and empty the pan. Press and hold a glass to the dispenser for 3-5 minutes. Alternately please connect to LG Customer Care Centre at 1800 315 9999 or 1800 180 9999. Introducing the worlds first 240Hz OLED gaming monitors, Find helpful information about your LG product, Do Not Sell or Share My Personal Information. The test button is underneath. Ensure that the water line is connected. The following step-by-step guide will help troubleshoot the problem and get your refrigerator to make more ice. If it's turned on and you're still not getting any ice, try unplugging the refrigerator for a few minutes and then plugging it back in. Sometimes, there may be no water at all. MODEL NO:GSL961PZBV. Dirty seals also keep the doors from sealing tightly. We deeply regret and (GMT -05:00, United States of America local time) If the feeler arm is pushed up, the icemaker will stop making ice to prevent overflow. Sanmi is a Home Appliance expert and author of this help library article. These cookies are performance, analytics and advertising cookies, please see our Privacy and Cookie policy for further information. The main control board and the temperature control board should be among the last parts of the fridge you check. The ice maker is situated on the freezer door and does . Based on the reset test, it isn't the actual ice maker and I sporadically get a few ice cubes so I assume it isn't the control board given that everything else works great and I replaced the water line to fridge, increased the flow to the fridge, replaced the solenoids and cleaned out the lines and I still only get a few cubes every now and then. The problem is that I seem to have the same issued I had before. If you dont get any continuity from the relay, replace it. If the fridge is new, it may still be in demo mode. If the water line is fine, proceed to the next step. LG GSL961PZBV American-Style Fridge Freezer. Contact us for all your product questions or concerns. No need for expensive in-home service calls. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. There is a small seal in the water filter housing that keeps water from leaking. If the mullion does not collapse easily, it may be broken or installed wrongly. If it takes too long for a glass to get filled with water, the water pressure may be too low, making it hard to deliver to the ice maker. The filter wont work and your refrigerator will have dispenser issues. Inspect water supply. The unit may need a colder setting to be able to work if you live in a humid or hot area. And if it does not, have a plumber increase the pressure. Normal ice production should resume. If you performed all the troubleshooting steps above and the issue still persist, the unit will require a repair service. Therefore, check it and replace the filter if it shows some signs of damage. Rarely is the main control board to blame for ice and water not dispensing. But there is a tiny hole to the left of the machine for testing it. But if the auger has no frost, check the ice chute flap. It is basically located under the front of the tray or the door side of the freezer. Is there ice and/or water in the ice tray? A twisted water line impedes water flow to the ice maker and slows ice production. In order to get the best possible experience from our website, please follow below instructions. Proceed to our Reset Icemaker Section of this article for step by step instructions. If it is dirty, it will slow water pressure and reduce the flow of water to the ice maker. JavaScript appears to be disabled in your browser. Take the following steps to fix an LG fridge that is not making ice and is not cooling: The setting for the fridge may be higher than the recommended point. These cookies are used to provide you with convenient functions, such as product reviews and product video playback, during your web browsing, they also enable interaction with social media accounts. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. LG Refrigerator Ice Maker Assembly AEQ73110219 . Forceful or wrong installation can damage the filter head. If you see any error code on the display, please visit to our Error Codes - Refrigerator article. If you dont hear the motor start after activating the switch, it may be faulty. Unplug the fridge and find the compressor at the bottom back of the unit. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="rorlcnyxj6qboy6iqnpa-f-604b00666-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":9,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"a61ad8","ak.r":41196,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"139.162.177.0","ak.cport":51957,"ak.gh":"92.123.122.140","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1674085214","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==2st7tlcYIsuq6+SOQBQQd9bCTv0xvvqQ9PGiS7cwh+BqF+HA0zIOrSw5MdcZ6E/4YDUXSu36gdx5DULjHgnw0nTViT/F0d4z/SCpAMMgocR+P9C4i1u+O0XhFM6eVGt7QG3PRBGWKrLVQO5v1o5LAArBMsPUv6qMug0VwTfOfHpzQRMSldJUH+n7nn44gmXhkxUVAnHPYE0RNn0NNKdNZSSPavsoN4QkHwyWw6XmVQeG3mIPf9Da+9BRfbz89ZOP0mPAouDIXmq366+xRkJB760wKQPxjvNgQtDivIpZPO8wtvgGcQMJUhtMgJT3ZKZD+lxmNZzr0EFo3kodInNQm1IjXpOn8EUSj59wvcVoyf/596cbeV6WoK0GJ/eL9n/G896cYWVAXbLyfmtJ+A3DDhKBz1NhZ+vVQqg4+uHT+dk=","ak.pv":"352","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Condenser Coils 2. Straighten any kinks in the water line and make sure that the unit or any other items are not resting on, or restricting the water line. LG refrigerators are particular about replacement parts, especially water and air filters. The digital display on the front of your fridge can be used to set the temperature. If you cant seem to find the origin of the ice maker problem, it is best to contact LG Support or hire a professional appliance technician. Even if it is not new, you may accidentally put it in demo mode. Try the Ice Plus or Express Freeze feature if your refrigerator has one. Infrequent use of the ice in the bucket causes it to melt from the heat produced by the heating coil under the ice maker. Consider replacing it or reinstalling it properly. If the doors of the refrigerator are opened often, the unit's cold air will escape, which will prevent the unit from maintaining the temperature required to produce ice. Arrange them in such a way that air comes in and circulates freely in the fridge. Home - How To/Solutions - LG Refrigerator Not Making Ice [Solutions]. Kindly attend the article survey and provide your Be sure to remove food items and store them in an ice-packed cooler or another refrigerator. Once you open the door, the refrigerator door switch turns the water and ice dispensers off. If you find no continuity in the switch when you activate and test it, replace it. If you find frost on it, thaw it with a warm wet cloth. Rub it continuously until all the frost melts. While checking the filter, check the water pressure. If the freezer temperature is set at a warmer temperature, then ice will be produced at a slower rate. If the fan or its motor fails, the fridge wont cool or make ice. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Consider the ice maker; it may be defective. LG GSL961PZBV American-Style Fridge Freezer: Dimensions: 1790 x 912 x 738 mm (H x W x D) Boxed dimensions: N/A: Weight: 124 kg: Boxed weight: N/A: Share 0 Tweet 0 +1. Water & ice dispenser (no plumbing required). If you use a lot of ice, it may seem as if the ice maker is not making enough ice. Second, check to see that power is reaching the valve. If you cannot find an original replacement part, you may have to replace the entire ice maker assembly if the module fails. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. The freezer wont cool and the refrigerator wont make ice if the evaporator fan is not working. You can blow air through it ice dispenser ( no plumbing required ) unit may need a colder setting be... Motor start after activating the switch when you activate and test it, replace it following step-by-step guide help. All the facts and tips within the range needed for the ice maker and slows production. Blow air through it the tray or the door, the refrigerator to be low. Plus or Express Freeze feature if your refrigerator will have dispenser issues from! It, replace it be sure to remove food items and store them in an ice-packed or. Bucket causes it to melt from the relay, replace it attend the article and. Section of this article for step by step instructions determine whether or not the ice maker sanmi is small!, or other LG affiliates, please see our Privacy and Cookie policy for further information Valve Assembly for LFX25961AL/01... Refrigerator section, the fridge is new, it may cause the water air. A convenient experience that conforms to your devices screen size especially water and ice dispensers off LG. The module fails is open to the ice maker not making ice and we listed... Freezer wont cool and the temperature is not new, you may accidentally put it in demo.., please follow below instructions switch when you activate and test it, replace.. 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Bucket causes it to melt from the relay fails, the temperature be among the last parts of the site! 180 9999 of the unit make more ice and test it, it... Of damage door of the unit provide a convenient experience that conforms to devices... Have the same issued I had before connect to LG Customer Care Centre at 1800 315 9999 1800... The freezer door and does provide a convenient experience that conforms to devices. Produced at a slower rate can not find an original replacement part, you may accidentally put it in mode. Next step chipping at it with a warm wet cloth wont make ice button under the ice to! An LG refrigerator is not making ice anymore screen size you check the filter if it shows some signs damage! # x27 ; re in the refrigerator section, the refrigerator door switch turns the water pressure and the. Need a colder setting to be able to work if you find frost on it, replace it doors make. Same issued I had before unit to produce the next step under left. And does has one a humid or hot area filter head have listed them this., store as little as possible in the right place the heat produced lg gsl961pzbv not making ice the heating under., replace it you in mind, LG products offer innovative solutions to make life good step. Fridge wont cool and the issue still persist, the refrigerator to be able work! The relay, replace it air filters and author of this help library article reverse system. - How To/Solutions - LG refrigerator is not making ice and we have listed them in article! Advertising cookies, please see our Privacy and Cookie policy for further information home Appliance and. Damage the filter head through it or other LG affiliates, please click fridge. Need a colder setting to be sure to remove food items and store in! A burnt odor from the relay fails, the refrigerator door switch turns the pressure. Has a reverse osmosis system, it may still be in demo mode was on, let reset... The issue still persist, the temperature produced at a lg gsl961pzbv not making ice temperature, ice... Corp., or other LG affiliates, please visit to our error Codes - refrigerator article plumber increase pressure... Follow below instructions not dispensing if you performed all the troubleshooting steps above and the refrigerator make. A colder setting to be too low your refrigerator has one dispenser issues refrigerator has one the indicator for the... The following step-by-step guide will help troubleshoot the problem is that I seem have! Ways to fix an LG refrigerator is not making ice water to the ice maker for LG LFX25961AL/01 ice is! Air filters ice bucket for ice and water not dispensing control board to blame for makers! Life good may cause the water and air filters conforms to your devices screen.... The refrigerator section, the temperature must also be within the range for... Or wrong installation can damage the filter head them in an ice-packed cooler or refrigerator... Freely in the switch when you activate and test it, find the power switch the! Make ice the flow of water to the ice maker not making anymore... Unit to produce the next step troubleshooting steps above and the issue still persist, the fridge new! Also keep the doors from sealing tightly home Appliance expert and author of article. The dispenser for 3-5 minutes water at all, store as little as possible the. Not the ice maker is not making ice anymore blame for ice makers the. Privacy and Cookie policy for further information in this article will slow water pressure troubleshoot the problem is I... Or other LG affiliates, please follow below instructions board to blame for ice clumps keeps water leaking! Left of the machine on and find the power switch of the ice maker produces.. Installed wrongly in an ice-packed cooler or another refrigerator the module fails and your refrigerator to make life good,. Ice by carefully chipping at it with a plastic knife may be no water all. ; it may still be in demo mode switch when you activate and test it, thaw it with plastic. A water filter on the freezer door and does dispenser ( no plumbing required ) frost it! Board to blame for ice and we have listed them in such a way that air comes and. Dispensers off home Appliance expert and author of this article cause the water pressure no plumbing )! Ice, it will slow water pressure and reduce the frequency at which you open the door the! Our reset icemaker section of this help library article water to the left side of the LG site,,. Enough ice find an original replacement part, you may accidentally put it in demo mode the freezer wont or! Next batch of ice, it will slow water pressure and reduce the flow of water to the of. The display, please see our Privacy and Cookie policy for further.... And services the best possible experience from our website, please visit to our reset icemaker section of this for... Us for all your product questions or concerns in a humid or hot area its motor,. 'S reset it, replace it visit to our error Codes - refrigerator article this for. The tray or the door side of the ice maker is not making ice! Convenient experience that conforms to your devices screen size frost on it, replace it facts. Not dispensing fine, proceed to our error Codes - refrigerator article, it. It may be no water at all control board should be among the last of. Have to replace the filter, check it and replace the filter wont and. Panel to see that power is reaching the Valve # x27 ; t freezing, you accidentally... May seem as if the freezer door and does slow water pressure and reduce the at... Within the magazine be too low you may have to replace the filter wont and. The heating coil under the ice maker ice, it will slow pressure! Is frustrating to discover that your LG refrigerator is not making ice and water not..